What Happens After Placing an Order for Flowers or Gift Baskets in
Once you've placed an order for flowers or a gift basket in , you will receive a confirmation email from us. This email serves as acknowledgment that we've received your order and includes a copy of the details you provided. If you happen to notice any errors or mistakes in your order, please inform us promptly to rectify the issue.
Why Do We Need Your Phone Number?
Providing us with your complete contact information, including a valid phone number, is essential. We may need to reach out to you for various reasons, such as verifying the recipient's address, making modifications to your order, or confirming payment details. Rest assured that we will only contact you by phone in connection with the specific order you've recently placed.
How Will You Be Notified of Delivery?
After your order has been successfully delivered, we will send you a confirmation email to notify you of the completion of the delivery. You can expect to receive this email within 24 hours after the delivery has taken place. To ensure that you receive our emails without any issues, please double-check that you've provided us with an accurate email address and add firstname.lastname@example.org to your address book to prevent our emails from landing in your spam folder.
Modifying or Canceling Your Order
If you need to make changes to or cancel your order for flowers or a gift basket in , you can do so by logging into your https://www.internetflorist.biz account or by visiting our customer service page. Please note that all changes must be requested at least 24 hours before the scheduled delivery time. After this window, we cannot guarantee that there will be sufficient time to process your requested changes.
Accepted Payment Methods
We accept all major credit and debit cards (with the exception of American Express) as well as PayPal. Please be aware that, for certain cards, you may need to request online transaction capabilities from your bank. Should you encounter any difficulties when attempting to place an order, please reach out to our customer service team for assistance in ensuring the successful acceptance of your order.
When Will Your Credit Card Be Charged?
We charge your credit card immediately upon placing the order. Our secure payment platform allows us to process your payment promptly and with the utmost security.
Is It Safe to Share Your Credit Card Details Online?
At Flowers for , we prioritize your online security. We use PayPal for online payments, and as one of the world's largest payment processors, they maintain top-notch security standards to safeguard your financial information.
Privacy and Confidentiality
We understand the importance of your privacy and keep your contact information entirely confidential. Your personal information will not be shared with third parties for marketing purposes or sold to advertising agencies. In the event of legal requirements, fraud investigations, or law enforcement requests, your personal information may be disclosed to relevant authorities upon request.
Same-Day Deliveries and Time Zones
Whether same-day deliveries are possible depends on the specific location and country, taking into account world time differences. Our order system will guide you on the feasibility of your selected delivery date and time when you make your order.
How Are Gift Baskets Delivered?
We employ mail services such as FedEx, DHL, TNT, UPS, and USPS for most of our deliveries. In locations where courier services are less reliable, such as Eastern Europe, Russia & CIS, and certain South-East Asian countries, we often opt for delivery through local accredited couriers.
AM or PM Deliveries in
Yes, you can specify whether you'd like an AM or PM delivery. For AM deliveries, please place your order at least one day in advance. Please note that while we strive to meet your preferences, we cannot guarantee exact-hour deliveries. When you make your order, you will receive information regarding the AM and PM delivery timeframes. In the case of same-day orders, AM deliveries may not always be feasible due to high demand, in which case the delivery will be scheduled for the PM.
Sending Flowers on Sundays and Public Holidays in
The possibility of sending flowers on Sundays and public holidays varies by location. When you place your order, we will provide you with the available opening times. If the flower shop is closed on the selected date, you will receive a message advising you to choose an alternative time or day for delivery.
How do I check the status of my flower or gift basket order for ?
Login to my account to track the status of your order or visit our customer service page.
How do you deliver worldwide so quickly?
The short answer is that we use local suppliers, your basket is sent locally within the country of destination. So in most locations we can deliver in just 3 days (there are exceptions).
How do you make sure our items won’t get damaged or spoiled?
This again is because we use local suppliers to send the baskets. Reducing the transit times and therefore the risk of anything to the broken or spoiled. If you place an order in advance we wait to send it until we are closer to the delivery date.
What about customs and duty fees?
All this is avoided because of our local suppliers. The price is what you see on the website.
How long will it take to deliver my gift?
In most locations 1 to 3 business days, but there are exceptions. During holiday times, it may take a little longer and more remote areas may take longer to get too.
Can you delivery wine and liquor everywhere?
There are many countries with heavy restrictions on alcohol delivery. You can check with us, but in general if you do not find alcohol in the selection for a country. We probably cannot do it due to restrictions.
Is there a delivery fee for an unlisted location?
Unfortunately yes. The delivery fee will depend on how difficult it is to make your delivery happen based on location and the items you request. Typically this fee is between $20 and $39 USD. You will be notified of the extra cost once we confirm the delivery is even possible.
Can I request a specific time for my gift to be delivered?
You can ask, but it cannot be guaranteed. Our couriers make their own schedule based on the number of gifts they have to deliver on a given day, and it’s not something we have direct control over. In most areas deliveries are done between 8 Am and 8 pm.
When will you charge my card for my order?
We charge your card the very moment you place your order on our website, even if you request a delivery date that is 4 months out. If your circumstances change, such as the recipient moving, reach out to our customer service team as soon as possible and we will do our best to help you.
Do I really have to have a phone number for delivery?
To make a successful delivery we highly recommend to have a local phone number. Worst case and e-mail would help. If there is no way for us to contact the recipient, we can try to deliver but no guarantees can be made. In that instance will ask you to confirm in writing that you accept the risks of a no phone delivery and understand that we will not be able to offer any refunds if for some reason the delivery can not happen.
What will happen if my recipient isn’t home to accept the gift?
There’s a few different things that my happen, if it is safe, and the goods are not perishable, the courier may decide to leave the gift at the door or with a neighbor. For office or apartment buildings with a mail room they may choose to leave the gift with reception. When this is not possible, or the gift needs special storage, we will try delivery again. After the 3rd attempt however the gift will be returned to us and you may have to pay for re delivery.
I need to add something to my order, is this possible?
This depends on your order status. If it's not processed yet, in most cases yes. If it's already processed for delivery then we would be able to send the added item for you separately.
Do you delivery to Hotels, Hospitals, Churches, Schools, or other similar locations?
As long as they do not have a policy against accepting gifts, we do deliver there. Please make sure to have both the recipient and the business we are delivering too. This will allow us to call ahead and make sure they have no restrictions. Fresh fruit and flowers are often banned for hospitals and nursing homes because of the potential allergens a recipient can get.
Can I include a personal note?
Absolutely! When you go to check out there is a field for you to put your personalized gift message. There is a character limit to be mindful of. If you need to send a longer message please contact customer service, we would be happy to email it to your recipient.
Can I send my own logo or picture to be attached to a gift?
We can only do this for bulk orders of 5 or more gifts. Please make sure the image that you send adheres to all of our image standards listed here.
I want to place a large order on behalf of a company, can you handle that?
We can absolutely handle that! The first steps of ordering is to contact us via email or phone. From there you will be contacted by our corporate specialist team who will help you on the next steps to take and help you during every step of the process.
Gift Baskets & Hampers
We offer gift baskets & hampers delivery around the world. We ship all over the world via DHL and FEDEX with delivery in 1 to 3 days.
Gift Baskets for You is an international delivery network that ships gift baskets and hampers around the world. We are one of the leading suppliers of gift baskets, hampers and gifts in over 150 countries. Our team of professionals specialize in quality gift baskets, hampers and gifts and we are famous for our great customer service.